March 19, 2013
QUANTUM WESTERN AMERICA DELIVERS ENHANCED SUPPORT BY EXPANDING PRODUCTS AND SERVICES
Exeter, PA - April 30, 2013 - Quantum Rehab® is pleased to announce the expansion of products and services available through Quantum Western America. The expansion includes additional production capacity, faster delivery, increased parts inventory, and augmented staff support. Compared to December 2012, fifty percent more Quantum Rehab multiple power, single power, and static seating bases are shipping from Quantum Western America.
To better serve providers in the Western United States, Quantum Western America, based in Las Vegas, Nevada, delivers enhanced regional support in 15 states, reducing fulfillment times by up to five working days. This allows providers to submit their billing faster, improving business efficiency and helping patients receive their mobility product in a more timely fashion. Quantum Western America also stocks 500 of the most commonly ordered parts to better meet providers' service needs.
A dedicated team of Quantum product specialists is in place at Quantum Western America. Personnel from Quantum's production, sales, and technical service departments are staffed from 8:30 a.m. to 5 p.m. Pacific Time, Monday through Friday. Additional personnel will be added in the following weeks for an even greater level of service capability. Production facility tours are also available upon request, and in the coming months, CEU courses will be offered at the Quantum Western America training facility.
"With efficiency a key focus of operations, Quantum Western America continually looks at ways to enhance processes and services," said Mark Nelson, vice president of Quantum Western America. "The Quantum Western America team is dedicated to further building customer trust and satisfaction. The improvements we continue to make ultimately enhance our abilities to deliver exceptional products in a very timely manner."
Quantum Rehab®, a Pride Mobility Products Corporation company Products® Corporation, designs and manufactures high-end complex rehabilitation solutions such as power chairs and power positioning seating systems incorporating technologically innovative, intelligent features enabling end-users to achieve their mobility goals. Quantum Rehab's Q6 Power Chair Series offers end-users optimal seating and positioning functionality, power options, and advanced electronics, including the exclusive TRU-Balance® Power Positioning Systems, the innovative Q-Logic Drive Control System, and Synergy® Cushions and Backs. Headquartered in Exeter, Pa., the company has a manufacturing facility in Duryea, Pa., and also has operations in Australia, Canada, Italy, the Netherlands, New Zealand, and the United Kingdom.