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Physician Approved

Visit with your physician

Step 1

Visit with your physician for a face-to-face examination and discuss your mobility options. Medicare now requires a face-to-face examination with your physician prior to writing a prescription for a power mobility device.

During your exam, your physician must first consider the use of cane, walker, and manual wheelchair before considering a scooter or power wheelchair. If your physician feels that your mobility needs must be resolved with a scooter or power wheelchair, this must be supported in your medical records and a prescription can be written. A Physical Therapist or Occupational Therapist may also conduct an additional assessment if your physician deems it necessary.


Have your physician fax or mail the written prescription

Step 2

Have your physician fax or mail the written prescription and medical records to your Mobility Supplier. The Mobility Supplier must receive the written prescription and supporting documentation (medical records) within 45 days from the date of your face-to-face examination.

Once received, the Mobility Supplier will work with you and your physician to determine the appropriate scooter or power wheelchair model for your needs.


Mobility supplier will conduct a home assessment

Step 3

Your Mobility Supplier will conduct a home assessment to ensure that you have adequate access and maneuverability space.*

The primary reason for a power mobility device is to compensate for your mobility limitations within your home and your ability to perform activities of daily living including toileting, grooming, bathing, dressing and eating. Therefore, it is critical to determine if your home environment will support the use of a scooter or power wheelchair.


Mobility supplies will order the mobility device prescribed

Step 4

Your Mobility Supplier will order the power mobility device prescribed by your physician or treating practitioner, deliver it to your home and instruct you on how to operate it. Delivery of the scooter or power wheelchair must be no more than 120 days following your face-to-face exam.


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