Note: If you’re charging a Go-Go® Endurance Li battery box for the very first time or after 25 days of storage, your battery will be in shut down mode. In shutdown mode the battery MUST be charged off scooter following the steps above in this order.
Always charge your battery at room temperature. The recommended air temperature range for charging is 32° / 0° C to 104° F/40° C (optimal is 68°F/20°C).
No. Any other charger than the one supplied with your mobility product is especially prohibited. Contact your authorized Pride Mobility provider/dealer if you need to replace your battery charger.
Check the following:
Note: If you’re charging a Go-Go® Endurance Li battery box for the very first time or after 25 days of storage, your battery will be in shut down mode. In shutdown mode the battery MUST be charged off the scooter.
If your battery is still not charging after checking the above, contact your Pride Mobility provider/dealer.
Following the proper charging guidelines below ensures safe and reliable battery operation.
Ideal driving conditions are rare. Often, you will ride up hills, over sidewalk cracks, across uneven and loosely packed surfaces, around curves and in windy conditions, which all affect the distance or running time per charge.
Below are a few suggestions for achieving the maximum range per charge.
Your battery’s labels indicate whether they are tested and certified under the United Nations Transport Regulations standard UN38.3 for safe transport. This means they may be transported safely on buses and trains.
We recommend that you contact an authorized provider/dealer to request a new battery or battery box.
Yes, but we ask you follow specific steps outlined in your owner’s pack.
Regular batteries only create electrical current in one direction, which means you cannot recharge them. In a lithium-ion battery, the ions may move in both directions so the battery can deliver power and accept it.
Lithium-ion batteries can be recharged hundreds of times and hold their charge the longest compared to other types of rechargeable batteries.
Lithium-ion battery technology is constantly improving. Modern lithium-ion batteries include safety mechanisms that prevent overcharging and overheating. They weigh less and have fewer harmful chemicals, which makes them better for the planet.